Small to medium-sized businesses are the lifeblood of Australian communities, helping them flourish and grow. But as every business knows, things don’t always go to plan. That’s why they rely on quality insurance from professional insurance advisors. They need insurance based on advice, not hope – so they can keep their doors open, look after their staff and serve their customers in good times and bad.

At Community Broker Network (CBN), we help empower insurance professionals like you to achieve the best outcome for every one of your clients.

Control your destiny

The CBN network is not like other insurance networks. We refer to our members as Authorised Brokers, because this best describes what they do. They work with us in the delivery of professional advice to their customers: autonomous, connected, supported.

Grow your business

As a business, you need to grow and evolve to keep up with your clients’ needs. As your clients retire, move or sell their business, you’ll need to continue to find fresh prospects and new opportunities.

Focus on clients

The key to business success is giving your clients maximum value while minimising your costs.



At CBN, our focus is on you. Our Authorised Brokers aren’t an add on to another business – you are our business. We’re Australia’s largest General Insurance Authorised Broker network – and still growing.

So you’ll have leverage and scale on your side, plus all these great benefits:


We provide you with an AFSL plus access to our purpose built compliance management platform. CBN empower you with all you need to follow best practice, providing your clients a standout experience, while protecting your brand and reputation.

Find out more information here.

Leading InsureTech platforms

Harness leading InsureTech platforms from Steadfast including Insight, SCTP, SVU, plus CBN’s very own broker portal – The HUB, among other specialised tech solutions to support your business needs.


Find out more information here.

Technical support

You’ll have technical support at your fingertips from start of business in Sydney, to close of business in Perth – ensuring any issues are resolved seamlessly, so you can continue to deliver leading insurance support for your clients.

Dedicated Business Partners

Our Regional Business Partners are here to help you achieve business success. We’ll work with you to develop business plans, provide helpful advice, resolve problems, or simply lend an ear when you need to talk things through.


Meet your local business partner.

Placement support

Our placements team are here to help you meet your clients’ individual needs, providing support on complex or unfamiliar risks, and to navigate the London market. 

Market access

CBN’s market presence delivers access to a wide range of exclusive local and international insurance markets, positioning you strongly to compete and win target clients. 

Broker Partnering Service

Experiencing a busy period, illness or simply need a break? Our qualified Broker Partnering Team are available to ensure business continuity, supporting you in achieving the best possible insurance outcomes for your clients.

Claims support

Our team are here to guide you through complex claims, whether it be supporting your conversations with insurers and clients, or managing challenging legal issues. 

Marketing support

From Campaign Kitbags to a dedicated insurance blog, we deliver tailored marketing resources and tools that empower you to grow your business.


Check out our blog: Full Disclosure

Weekly payments

Maintain smooth cashflow. Weekly payments ease stress out of managing your finances. 

120 days’ notice

If you decide to part ways, we make it as easy and painless as possible. 

Financial support

Whether you’re looking to buy, grow or sell your business, we can connect you with funding to bring these opportunities to life. 

Network Advisor Team

You’re just a call or email away from the support you need to find clients, deliver service and manage your business.

People support

Access an extensive range of HR support services including recruitment, professional development, team member rewards, and guidance when it comes to off-boarding staff from your business.

Great connections

Build connections with our network including ANZIIF, Steadfast, LMI and NIBA.

Leading Professional Development

Gain confidence and market leading insurane skills through our induction training, and ongoing professional development:

  1. The CBN Academy – your central learning portal with a diverse range of short, sharp, relevant content.
  2. Structured induction pathways, setting you up for success.
  3. CBN Annual Conference and Professional Development Days, to connect and learn alongside peers.
  4. Support from a diverse range of subject matter experts, to guide you in achieving your business goals.

  Learn more about the CBN Academy.



We welcome new brokers who have:

  1. Minimum Diploma of Insurance Broking
  2. At least 5 years’ experience as an account manager with a General Insurance Broker with an insurance brokerage.
  3. A business plan and growth strategy.



You can join us by:




Our Broker portal provides the latest news, tools, resources and information. CBN Authorised Brokers can access this link below.